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We offer a range of support options
You shouldn’t feel as though you are on your own.
Having a website is an ongoing process, so we have put together various ways that we can lend a hand when you need it.
From the simple stuff...to the not so simple!
Helping with putting content on your website is just part of what we can do for you.
Maybe you need help with optimising your photos so they load quicker when used on your website.
Another could be making sure that your Joomla/Wordpress content management system is in good health, up to date and backed up.
By looking how your website is being used, we can put together support that best suits you. From ad hoc where you ask for specific help – we cost, you pay, we do – to the quarterly and monthly packages that include additional support features.
Get something extra with a support package
Support package hours are purchased in advance at a discounted price compared to our normal hourly rate. With the option to buy additional hours at the same discounted rate, you will already be financially ahead before we have even carried out our first bit of work for you.
We have a couple of “off the shelf” packages, so go and take a look at what these offer you – our Quarterly Package and our Monthly Package.
If you need something more then why not get in touch and find out how we can put together a support package that is tailormade to suit your websites ongoing needs
Back up your website
Depending on how your website is built, and where it is hosted, hopefully you should have access to some sort of facility to keep an up to date back up of your website.
All the websites we build or host offer a way to back up your files, from simple manual back ups through to fully automated 30 day back up systems with our premium hosting solution.
If you are unsure of what you have in place, or wish to get better peace of mind, then get in touch and we will talk you through what options are available to you.
Have a chat to find out more
If the chat above shows we are online, then click on it and let’s start finding out how we can help you. If we are not around, then click on the offline, leave us a message and we will get back to you just as soon as we can.
You can also email us on email@example.com or if it’s currently normal office hours when you are reading this, then you can talk to us on the telephone! The number is 01285 655690